Thank you for choosing GENOVRA for your fashion shopping! We are pleased to offer free shipping to various destinations. Below you will find information about our shipping policies and estimated delivery times.

Delivery Time:

Our standard delivery time is 3 to 7 business days from order confirmation. We strive to process your order as quickly as possible to ensure a fast and efficient delivery.

Shipping Countries:

We offer free shipping to the following countries:

• Germany

• Italy

• France

• Switzerland

• Austria

Shipping Costs:

Shipping to the above-mentioned countries is completely free. There are no additional charges for deliveries to these locations.

Shipping Methods:

We collaborate with reliable courier services such as DHL Express, UPS, and DPD to ensure that your purchases arrive safely. During the checkout process, you will have the option to select your preferred shipping method from the available choices.

Order Tracking:

Once your order has been processed, you will receive a confirmation email with a tracking code to monitor the progress of your shipment. This way, you will always be updated on the status of your delivery.

Delivery Delays:

We are committed to meeting the estimated delivery times. However, in rare cases, delays may occur due to unforeseen circumstances, such as extreme weather conditions or unexpected shipping service disruptions. We will keep you informed of any changes that may affect your delivery.

Incorrect Delivery Address:

Please carefully check the shipping address provided at checkout to avoid delivery issues. GENOVRA is not responsible for undelivered orders due to incomplete or incorrect addresses.

If you have any questions or need assistance with our shipping policies, please feel free to contact our customer service team at: boutiquefusion@outlook.com.

Thank you once again for choosing GENOVRA. We look forward to making your online shopping experience unique and exciting!

Best regards,
The GENOVRA Team.